Help center

How can we help?

Answers to the questions we hear most. Still stuck? Mira’s in the app, and our team is one message away.

Getting started
How does setup work?

A short chat with Mira about your goals, body, schedule, and cycle — about two minutes. She then builds your first adaptive week automatically.

How much does Her Fitness AI cost?

Every new member gets a 7-day free trial of full Premium — no card required. After that, Premium is $7.99/month or $59.99/year (shown in your local currency at checkout). Cycle tracking, meal and workout logging, and streaks stay free forever.

Your plan & workouts
Can I change a workout?

Yes. Tell Mira you’re tired, short on time, or want something different, and she reshapes the day — explaining why.

What equipment do I need?

Whatever you have — from just bodyweight to a full gym. You set your equipment during setup, and plans are built around it.

Nutrition & scanning
How does the food scanner work?

Snap or upload a photo of your meal. Mira identifies each dish, estimates portions, and shows calories and macros. You can adjust servings, remove items, or add a dish before logging.

How accurate are the estimates?

They’re a strong starting point. Because portions vary, you can fine-tune any item — and your edits make future estimates better.

Buddies & progress
What can my buddies see?

Effort, never data. A buddy sees whether you moved today, whether you logged your meals, a planned rest day, and your streak — not your weight, your food, or your workouts' weights and reps. You switch each of these on or off under Buddies → Privacy, and can pause sharing any time.

How do challenges work?

Start one from Buddies — 8,000 steps a day for 30 days, Move 5 of 7, Protein week, Sugar-smart week, or your own goal — and invite your buddies or a group. Everyone is scored against her own plan, a planned rest day is a shield rather than a miss, and the leaderboard updates within a minute of a log. Finishing earns awards.

Are progress photos private?

Yes. They are stored encrypted in a space only you can open, never shown to buddies or groups, and never used to train any model. Each photo is checked before it is kept, your face is cropped out unless you choose otherwise, and you can delete any week. Progress photos are part of Premium and for adults only.

Cycle & pregnancy
How does cycle-aware training work?

Mira reads your current phase and adjusts intensity, recovery, and nutrition — leaning into strength when you’re primed and easing back when you need it.

Can I use it during pregnancy or postpartum?

Yes. Set your stage in the app and Mira keeps movement trimester-appropriate and eases you back postpartum. Always follow your doctor’s guidance too.

Still need a hand?

Our team is happy to help with anything the app can’t.

Contact us →