Delete your account
Takes effect immediately — and it’s permanent
You can permanently delete your Her Fitness AI account and all data associated with it at any time. Two ways to do it — both free, no questions asked.
Option 1 — Instantly, in the app
Open the app and go to the You tab → scroll to the bottom → tap “Delete my account & data” → confirm. Your account and all your data are erased immediately.
Option 2 — By email request
Can’t access the app? Email support@herfitnessai.com from the address you signed up with, with the subject “Delete my account”. We’ll verify it’s you and complete the deletion within 7 days, then confirm by email.
What gets deleted
Everything: your profile and login, workout and meal plans, coach chat history, cycle and health information, progress records, meal photos and logs, and notification tokens. Deletion is permanent and cannot be undone.
What may be retained
Nothing tied to your identity. Aggregated, anonymised statistics (for example, total workouts completed across all users) contain no personal data and cannot be linked back to you. If you subscribed through Google Play or the App Store, your purchase records are held by Google/Apple under their policies — cancel any active subscription in your store account.
Questions first? See our Privacy Policy or write to support@herfitnessai.com — we’re happy to help before you go. 💗